Congratulations to our Epilepsy Center and Neuroscience Outpatient Center teams at Hartford Hospital for the tremendous work they have done to earn Bronze Certification by effectively integrating Lean practices, principles and tools in order to implement daily management.

Lean principles and techniques have been incorporated as elements of Daily Management to strengthen our existing H3W operating model by moving from monthly H3W Work Group Meetings to daily huddles and instilling problem-solving throughout Hartford HealthCare. These enhancements are paired with H3W Leadership Behavior and Lean Immersion trainings to further develop our culture of high performance.

To date more than 230 units have successfully implemented daily huddles across the system and 48 at Hartford Hospital.  These groups have engaged in A3 problem solving and conducted rapid improvement Kaizen events. After implementation of huddles the Bronze Certification process provides a roadmap for teams to demonstrate successful implementation of critical practices that position them for stability, ongoing improvement and enhanced performance in the future.

These team members have already made big changes by creating standard work, engaging staff and respecting and leveraging separate realities that have benefitted both patients and staff. We congratulate these teams for achieving an important milestone on the H3W Lean journey, and we look forward to the continued success of all of our teams.