Independence at Home Receives 2019 Best of Home Care – Provider of Choice, Employer of Choice Awards

Print icon

Hartford HealthCare Independence at Home announced today that it has received the 2019 Best of Home Care – Provider of Choice and Employer of Choice Awards from Home Care Pulse. The awards are granted only to the top-ranking home care providers, based on client and employee satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Independence at Home is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.

Best of Home Care – Provider of Choice and Employer of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients and staff by conducting live phone interviews each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.

“Independence at Home is honored to receive these two awards from Home Care Pulse,” said Michael Nappi, Vice President for Hartford HealthCare Independence at Home. “These recognitions demonstrate our commitment and dedication to providing quality care to clients in the home, as well as a supportive and engaging environment for all our team members.

“We want to congratulate Hartford HealthCare Independence at Home on receiving these awards,” says Erik Madsen, CEO of Home Care Pulse. “Since this award is based on client and employee feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client and staff satisfaction. We are pleased to recognize Independence at Home’s dedication to quality professionalism and expertise in home care.”

For more information, please visit hartfordhealthcareathome.org/services/independence-at-home  or call 1.800.HOMECARE (within Connecticut)

For more information about Home Care Pulse, please visit homecarepulse.com


What's New


Weight Loss? Improved Sleep? Yes, After This Free Diabetes Prevention Program.

Weight loss, improved sleeping, fewer medical problems and feeling better overall are among the benefits participants are reporting after completing the Southington Community YMCA’s free Diabetes Prevention Program, a 12-week series incorporating health education and exercise. The Southington Community YMCA, in collaboration with Hartford HealthCare, has been offering the program since...


Newington WWII Veteran Awarded French Knight of the Legion of Honor

More than seven decades after he served in World War II, John Faenza of Newington has received the highest possible military honor an American can receive from the French people. With his wife, children, friends and former co-workers by his side, the 93-year-old Cedar Mountain Commons resident was awarded an honorary...


Mother and daughter turn to GoodLife Fitness for improved health

Dynamic duo Donna and Julianne Joseph are no strangers to wanting to look and feel their best. As a former and a current cosmetologist, these New Britain residents have always been committed to maintaining their personal appearance. So it’s no surprise that they apply the same principals when it comes...


Cold Weather: How to Cope

They call it a polar vortex. What it really means is that bitter temperatures are headed our way, with lows at or below freezing for the coming days. Protect yourself, your family and your pets with these general tips from the American Red Cross, along with advice specific to seniors...


Upcoming Classes and Events in April and May

Upcoming Events Free Blood Pressure Screenings Sponsored by Hartford HealthCare Senior Services Apr. 23 at 10am-11am at Calendar House, 388 Pleasant St., Southington Apr. 25 at 12:30-1:30pm at Wethersfield Community Center, 30 Greenfield St., Wethersfield Dementia Support Group for Caregivers: First Thursday of the month at 10:30-11:30 am in Litchfield...